Workplace Violence Prevention
Preventing and responding to violence in behavioral health workplaces: types of workplace violence, recognizing threats, environmental and procedural safeguards, safe communication, when and how to escalate, reporting every incident, and support after an event.
Online, self-paced · about 30 minutes · graded exam and certificate
Who should take it
All employees, including front-desk, home- and community-based, and telehealth staff.
National course based on OSHA's guidelines. There's no specific federal workplace violence standard for health care; several states require prevention programs, training and incident logs, which this course doesn't replace.
What employees will learn
- ✓Describe the main types of workplace violence and common risk factors in behavioral health.
- ✓Recognize warning signs and threats from clients, visitors, coworkers and others.
- ✓Use environmental and procedural safeguards, including for home visits.
- ✓Escalate early: call for help, use codes or alarms, and know when to call 911.
- ✓Report every incident, including verbal threats.
- ✓Know what support and review should follow an incident.
Topics covered
- •Recognizing workplace threats
- •Risk prevention
- •Staff safety
- •Communication
- •Escalation procedures
- •Reporting workplace violence
- •Organizational response
- •Post-incident support
Sources this course is based on
- Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers (OSHA 3148) · OSHA
- Workplace Violence (OSHA topic page) · OSHA
- Occupational Safety and Health Act, General Duty Clause (29 U.S.C. 654(a)(1)) · Other
- Recording and reporting occupational injuries and illnesses (29 CFR 1904) · eCFR
This course is not accredited for continuing education credit and is not approved by a government agency. Training supports, but does not guarantee, your organization's compliance. Course content explains federal rules and accepted practice; state requirements may differ.