Telehealth and Digital Behavioral Healthcare
Providing safe, effective behavioral health care by video and phone: verifying identity and location, informed consent, privacy and secure technology, emergency planning, remote assessment, licensure across state lines, prescribing and payment rules that are changing, documentation, and professional boundaries online.
Online, self-paced · about 35 minutes · graded exam and certificate
Who should take it
Clinicians, prescribers, case managers and support staff who deliver or schedule telehealth services.
National course on telehealth practice. Licensure, prescribing and payment rules vary by state and payer and change often; the dates in this course reflect the version date and must be confirmed with your organization.
What employees will learn
- ✓Verify a client's identity and physical location at each telehealth session.
- ✓Obtain and document informed consent for telehealth.
- ✓Protect privacy and use approved, secure technology.
- ✓Prepare and use an emergency plan for each client.
- ✓Recognize the limits of remote assessment and when to switch to in-person care.
- ✓Explain how licensure, prescribing and payment rules affect telehealth.
- ✓Document telehealth services and maintain professional boundaries online.
Topics covered
- •Patient identification
- •Informed consent
- •Privacy and confidentiality
- •Secure technology
- •Emergency procedures
- •Remote patient assessment considerations
- •Documentation
- •Professional boundaries
- •Clinical responsibilities
Sources this course is based on
- Telehealth.HHS.gov: Medicare payment policies and policy updates · HHS
- DEA press release: telemedicine flexibilities extended through December 31, 2026 (December 31, 2025) · DOJ
- Controlled Substances Act: internet prescribing (Ryan Haight Act) (21 U.S.C. 829(e)) · Other
- HIPAA and telehealth guidance (end of COVID-19 enforcement discretion) · HHS OCR
- 988 Suicide & Crisis Lifeline · SAMHSA
This course is not accredited for continuing education credit and is not approved by a government agency. Training supports, but does not guarantee, your organization's compliance. Course content explains federal rules and accepted practice; state requirements may differ.